Q : What MODES of PAYMENT can the company accept?
A: FTE supports customers to pay cash, transfer, and debt within 30 days
The rules of payment procedures comply with current Vietnamese law.
Q : What kind of PACKAGING can the company provide?
A: FTE offers flexible packaging for different products
For powder and granular products, the packing is 25kgs/bag, 500-700kgs/pallet.
Jumbo big bags are also available, 650kgs-1000kgs/bag, 1 bag/pallet.
For pellets, we offer 25kgs/carton, 500-700kgs/pallet
For liquid products, we have 200kgs/steel drum, 4 drums/pallet.
Q : What is the DELIVERY TIME?
A: FTE delivers nationwide by shipping service for small orders of 500kg – 5 tons.
For orders larger than 5 tons, we deliver to your place by company vehicle
Under normal conditions, the fastest delivery time is 1-2 days after receiving advance payment, or order confirmation from 2 parties
Q : What DOCUMENTS will be provided after shipping?
A: FTE provides a full set of documents including :
Ex-warehousing slip, VAT invoice, goods list, CO, COA
Q : Which CERTIFICATE does the company own?
A: FTE owns a full range of Business Management certificates such as:
Business license, Certificate of opening a bank account; Import and export license;
Trademark registration certificate.

Q : How to CONTACT US ?

A: Please contact us by phone contact on website

Best regards.